) and in relation to our products and services (“Product”
) and our mobile application(s) (“App”
; together referred to as “Services”
). We collect this information when you visit our website, purchase a Product or Service from IIM, and use our Services with your computer, tablet or mobile phone (“Computer”
). We process personal data in a manner that is in accordance with the General Data Protection Regulation (the “GDPR”
), the GDPR-based legislation and the other current privacy legislation.
What kinds of information do we collect?
Information you provide
We collect the following information you provide us with directly:
- Your name;
- Your phone number (optional);
- Your geolocation (optional);
- You date of birth
- Your email address
- Communications between you and IIM (e.g., we may send you Service- or Marketing-related emails);
- Your bank account or credit card number, or any identification number relevant to the chosen method of payment when purchasing Services in our webshop.
Our website makes use of “cookies”
Log file information
Through the use of our Product (e.g., Slide) and the concurrent App, we collect information relevant to your use of the Product and Service. In the case of using Slide and the App, this information may include your curtain setup, the frequency with which you (or household members) open or close your curtains, the location of the device (this geolocation is optional, but may be required for advanced product support), alarm and curtain routines as entered in the App, the number of users in your household, the number of Slides in your household, and related user settings of Slide in your household (e.g., zones, zone names, Slide position).
Additionally, when visiting our website your browser sends log information to our servers. Log file information may include information such as your computer's Internet Protocol address, browser type, the language of the browser, the browser version, the pages of our website that you visit, the time, duration and date of your visit, the time spent on pages and other statistics.
Insofar as the above-mentioned data are personal data, we will only use them for the purposes described in article 6.
Analytics services (non-personally identifiable information only)
We use third-party analytics tools to help us measure traffic and usage trends for our website and Services. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service or website. The tools may use ‘Cookies’, see article about Cookies above. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. With respect to Google Analytics
and Facebook Pixel
Google AdWords re-marketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
. Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout
- for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Facebook Pixel remarketing service is provided by Facebook Inc. You can opt-out of Facebook Advertising in your Facebook settings page: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
. For more information on the privacy practices of Facebook, please visit Facebook’s Privacy web page: https://www.facebook.com/privacy/explanation
How do we use this information?
We use all of the information we have to help us provide and support our Products and Services. All the information will be used internally within IIM, and, where possible, aggregated such that a single person is not identifiable. The information is used to:
- remember information so you will not have to re-enter it during your visit or the next time you visit the website, App or Service;
- provide, improve, test, and monitor the effectiveness of our Services;
- monitor metrics such as total number of visitors, traffic, demographic patterns, household patterns and similar information;
- diagnose or fix technical problems;
- develop and test new products and features;
- understand our target markets and their household behavior.
How is this information shared?
We will not rent or sell your information to third parties outside IIM.
Change of control
Legal requests and preventing harm
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Safety and security
IIM has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, IIM cannot ensure the security of any information you transmit to IIM or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for controlling access to emails between you and IIM, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.
In accordance with the law, IIM does not retain data any longer than is required for attaining the purposes for which they were collected.
Inspection and correction
If you wish to know which of your data IIM has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact IIM through email@example.com
Third-party applications, websites and services
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
How to contact us